Jetlag and why it sucks

We’ve been in Sydney for a week now and I think my body clock is just about acclimatised to being in the Southern Hemisphere. The first few days after a long flight always seem to be the worst – that my-head-is-full-of-cotton-wool feeling that’s halfway between hangover and sleep deprivation. But it begins to pass once […]

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Cold calling: is this the best way to communicate with your customers?

Cold-calling: It’s pretty much universally loathed by the general public and yet companies carry on phoning us to talk about PPI claims, accident insurance, double glazing, changing our energy provider etc. Is it the best way to communicate with potential customers? Doubtful, I think you’ll agree. As the person receiving the call, it can be […]

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