5 things to avoid in your business writing

Want to make your company’s writing stand out? Here are 5 key thing to avoid in your business writing…

How to avoid polarised arguments online

Find out how to avoid polarised arguments online – and improve your ability to debate, understand and compromise.

5 Ways To Survive A Video Conferencing Call

With a large chunk of the world already working from home, there’s going to be an awful lot of video calls happening in the weeks to come. As we get used to the idea of self-isolation, home-working and the coronavirus lockdown, it’s the humble video call that’s likely to be our saviour over the coming […]

5 ways to improve your business blogging

Starting a company blog is one way to make the most of your content marketing. Your blog becomes the hub for news updates, opinion pieces and customer case studies, giving your audience a regular channel to follow, consume and comment on. But how do you make sure your blog writing is engaging your audience? And […]

Freelance writing: the ups and downs of being the Content Emergency Services

One of the big challenges when you first go freelance is finding your first customers. And hanging on to this hard-earned customer base once they’ve engaged you can also be an ongoing headache. For many freelancers, sourcing the ideal customers, winning work and generating a steady revenue pipeline are big challenges in the early days. […]

How do I improve my writing? Keep it simple, stupid!

With content and social media at the heart of any modern business, it’s never been more important to be able to write well. But if you’re not a trained or experienced writer, how do you improve your writing skills and start creating killer content for your startup? I have my own maxim for these situations: […]

How to write an eBook – 5 key tips for the aspiring author

How do you write an eBook? Well, obviously you need a great idea for your book, and you need to sit down and actually write the thing. But aside from the daunting task of writing several thousand words of exciting copy, what are the key things needed to get your book planned, finished, formatted and […]

How do I write content for my startup?

Content marketing; what’s it all about, eh? Since founding your startup you’ve no doubt had every Tom, Dick and Sally telling you that you need to get on the content marketing bandwagon. But if you’re not a writer, how do you start producing content that promotes your startup? The answer is to start with the […]

Customer communications: what to say when it all goes wrong

No-one likes it when things go wrong. But in every company’s life there will be those hiccups and problems that mean you can’t adequately deliver the expected service to your customers – and when that happens, it can be tricky to know exactly how to communicate this and win those customers back. Some companies get […]

Are social media friends your real friends?

A friend of mine posed an interesting question the other day on Twitter. To paraphrase, what she said was ‘If you’re friends on Twitter, are you friends in real life?’. In other words, if you have a network of friends on social media, but have never met some of these people face-to-face, then can you […]